FAQs
General
What is Mogasu?
Mogasu - is a cute spin to the Konkani phrase - मोग-आसुं - which translates to let there be love. Mogasu believes in sustainable fashion and the age-old Indian traditional arts. Our goal has been to weave a fresh, contemporary twist into the traditional Indian crafts. We have started with block printed sarees and plan to have a wider range of clothing soon.
Read more about us here. We are known for unique sarees and quirky designs. We currently have soft mul cotton sarees, premium chanderi silk sarees and linen saree with zari. Shop your saree today!
How do I get in touch with you?
You can reach us through any of the below means:
- Write to us at hello@mogasu.com
- Contact us on +91 7666 297989
- Reach us on Instagram (@mogasu.goa) and Facebook (Mogasu)
- Fill in the contact form here.
What is hand block printing?
Hand block print is a traditional Indian art that involves repeated process of stamping colours on a fabric with a wooden block. You can read more about how our sarees are made here.
Do you have a store in Goa?
We don't have a store but we do have our workspace where you could come and shop sarees. Send us an E-mail for the address hello@mogasu.com or drop us a text on +91 7666297989 and we can work out the timings for you :)
Saree finishing & packaging
What is finishing - with fall and without fall?
Fall supports the hemline of the saree by adding weight to it, and ensures that the draping stays in place for long correctly. All sarees from Mogasu come with both with & without fall options. You could choose the option convenient for you.
Do all sarees come with edging and tassels?
All our sarees come with edging and tassels by default :)
Do all sarees come with blouse?
All Mogasu sarees come with a 80 cm unstitched blouse piece.
Is the blouse piece attached to the saree?
No. All blouse pieces are cut and are included with the saree. Both the saree ends are finished so that you can wear your saree right out of the box.
How do you stitch the fall to sarees?
If you opt for saree with fall - both sides of the fall are stitched with hand for the best possible finishing.
Ready to wear sarees
What are ready to wear / Pre-drapped / One minute sarees?
Our pre-draped sarees are ready to wear sarees where the waist pleats are already stitched for you. You will only have to wear it like a wrap-around skirt. To know how a pre-drapped saree can be worn, please see this video.
Can I order pre-draped saree in any design?
Absolutely yes! All our sarees are available for pre-drape version depending on the availability of stock.
Does a pre-draped saree come with fall?
Yes! All pre-draped sarees come with fall & edging done.
Will the pre-draped saree still fit me if I loose or gain a few inches?
Yes! We have provided a wide range of hook adjustments for your pre-draped saree. Do not worry, the saree will fit you :)
Do I need to wear an underskirt for pre-draped saree?
Yes! You will have to drape the pre-draped saree over an underskirt.
Will the pre-drapped, ready-to-wear sarees come with a stitched blouse?
No. Unstitched blouse piece is shipped with all our sarees.
Orders, returns & cancellations
What if I wish to return my product?
Return is allowed only in case you have received the product in a bad condition or if the package is tampered. This is highly unlikely, given that we have strict quality checks in place before shipping out our products and have trusted courier partners who have delivered hundreds of orders :)
For more details about our Cancellation & Returns Policy, click here.
Can I add more items to the already placed order?
Yes of course. You can get in touch with us on WhatsApp or call us on +91 7666 297989
Please keep your order number handy and we will help you out.
What if I want to order a saree which has been sold out?
Depends. You can get touch with us on WhatsApp (+91 7666 297989) or place a back-in-stock request on our website.
We produce our sarees in batches. Some of our sarees that are sold out, will be produced again. In this case, we can take a pre-order and book your saree.
I do not live in India, but want the products to be delivered in India. Is that possible?
Yes, of course. Just fill in the right shipping address and contact details, and we will take care of the rest.
Do you have any shipping charges?
We have free shipping all over India for orders above ₹1,000. For international shipping - we will let you know the charges upfront, depending on the location and order value at the checkout page.
Do you have any hidden charges?
Absolutely no 🚫
All our prices are quoted inclusive of taxes. We believe in being transparent, and what you see if what you get.
On ordering, money was debited from my account, but I did not get any confirmation. What do I do?
Please check your spam folder in email to see if the order details are there.
In case you don't have the email, contact us on +91 7666297989 or hello@mogasu.com so that we can cross check the order payment, and process it further. A screenshot of transaction or transaction ID will help us.
I placed my order twice, can I cancel one?
If you have placed your order twice and wish to cancel one, please reach out to us immediately at mogasu.goa@gmail.com or drop a WhatsApp text at 7666297989. We can help you out if the order is not shipped yet.
Wash care
How to take care of Mul cotton sarees?
Read here for more details.
How to take care of Chanderi Silk sarees?
Read here for more details.
How to take care of linen sarees?
Read here for more details.